This article walks you through the Webhook Logs page where you can see the outbound notifications Checkmate has sent to your organisation's registered webhook URL.
A notification is triggered when a check is submitted (candidate has filled out their candidate form), completed, or cancelled.
To view this page your organisation will need to have registered a webhook URL through the Checkmate Partner API. You will also need access to your organisation's Company Settings.
To access the Webhook Logs page, start by clicking on your profile icon.
Click on Company Settings.
Select the Webhook Logs tab.
Use the search area to filter by Candidate Check ID, URI or status.
You will find the Candidate Check ID in the Checks tab on the Reporting page.
Click on the Request icon to see the complete webhook payload that was sent.
A window will open up showing the Request Payload. This allows you to see the candidate check details that were sent.
Click on the Response icon, to see the webhook response.
You can resend the webhook by clicking on the three-dot menu and clicking Resend.
