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Company Settings

To access Company Settings, click your profile icon in the top-right corner of the screen and select Company Settings.

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Settings

This tab holds your basic company information. Here you can update your company name, country, state, locale, and support contact email.

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Authentication Security

This tab controls login security for your whole team. Use the toggle switch to enforce two-factor authentication for every user in your company.

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Billing

This tab holds your billing information. From here you can view your billable events, download billing reports, and update your billing details.

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Branding

This is where you manage your company brands. Each brand has its own logo, colours, emails, and reminders for your candidate communications.

Brands allow you to control how Checkmate looks and feels to your candidates and referees. Learn more about brands

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Bundles

This is where you preconfigure sets of checks. When creating a new check, select a bundle and all the configured checks are added in one go. Learn more about bundles.

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Email Templates

This is where you manage your email content. From here you can create and customise the email templates sent to your candidates and referees. Learn more about email templates.

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Data Protection

This tab controls how candidate data is stored. Here you can choose your data region and set how long reports containing personal information are kept before being permanently deleted.

You can read more about data retention here.

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Audit Logs

When enabled for your organisation, this tab shows a downloadable history of activity in your Checkmate account — who acted, on what, and when.

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Webhook Logs

This tab is only visible if your organisation has a registered webhook URL. It shows the outbound notifications Checkmate has sent to it, with options to inspect payloads and resend if needed. Learn more about webhook logs.

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Tags

This is where you can create and manage tags to group and filter candidates. Learn more about Tags.

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Custom Fields

This is where you define additional fields to capture company-specific candidate information. Once configured, they appear when creating checks, on candidate records, and in bulk imports and exports. Learn more about custom fields.

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Integrations

This is where you can connect Checkmate with your ATS or HR system so you can launch and track checks without leaving your recruitment platform. You can find instructions for setting up and managing candidte checks via each of our integration partners here.

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