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Creating and managing brands

Branding controls how Checkmate looks and feels to your candidates and referees — from logos and colours through to emails, SMS, and reports. Each brand is a complete set of styling and communications you can apply to your checks. In this article, we'll walk through how to create a new brand and manage your existing ones.

  1. While signed in to your Checkmate account, click your profile icon in the top-right corner of the screen.

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  2. Click Company Settings.

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  3. Click the Branding tab.

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  4. If you have a lot of brands, search by brand name or email to find one quickly.

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  5. The Default badge shows which brand is currently set as your default — this is the brand that will be applied automatically to every new candidate.

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  6. Click the three-dot menu on a brand card and choose to edit, duplicate, or delete the brand.

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  7. Click the card or list icon to switch to your preferred view.

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  8. The list view shows whether email, SMS, and reminders are turned on for each brand.

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  9. To create a new brand, click + Create Brand.

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  10. Enter a Brand Name.
    The brand name is for internal use only — it's how you'll identify this brand in your dashboard.

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  11. Enter a Display Name.
    The display name is public-facing — it's the name your candidates and referees will see.

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  12. Optionally, enter a Brand Email.
    This is the email address your candidates and referees will receive emails from. If left blank, emails will be sent from the default Checkmate address.

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  13. Optionally, upload a Brand Logo.
    If left blank, the default Checkmate logo will be used.

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  14. Click Create Brand to save your new brand.

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  15. Remember to click Save after making changes on any tab.

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