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Engagement

In this article, we'll walk you through how to set up a follow-up question for candidates and configure email alerts for their responses.

  1. While signed in to your Checkmate account, click your profile icon in the top-right corner of the screen.

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  2. Click Company Settings.

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  3. Click the Branding tab.

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  4. Click on the three-dot menu and choose Edit to open the brand editor.

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  5. Click Engagement to set up your follow-up question.

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  6. Toggle the Follow Up Yes/No Question switch on to enable the follow-up question.

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  7. Enter the question you'd like candidates to answer.

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  8. Toggle on the Email address notification switch to receive an alert whenever a candidate answers yes.

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  9. Click Save once you are happy with your changes.

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